For Disabled/ Accessible tickets, please purchase your tickets online at AXS Ticketing. Please note that if you require a space on our Access Viewing Platform (AVP) or a space within our Access Zone, you MUST book this option when buying your concert tickets. It will not be possible to change normal concert tickets to Access tickets at a later date. All Access tickets are sold on a first-come-first-served basis.
There are two ticket options for Access Customers:
This raised platform is designed for wheelchair users and other impairment groups for whom the Ground Level Standing area is not suitable (together with a carer if required). This is only available when pre-booked, subject to availability and only valid with proof of disability (see below). Please note that the AVP has a predefined maximum capacity and therefore tickets are sold on a strictly ‘first-come-first-served’ basis. Nevertheless, there will be a waiting list for customers to apply for in case all the tickets are sold out.
This is a seating area on grass (please note that it may be uneven in areas) for access customers who wish to stand for the event but need a less crowded area and/or the option of sitting for short periods of time. Please be aware that there will not be an unrestricted sight line of the stage when seated in this area, as there may be customers in front of the area who are likely to be standing up. This ticket option is only available when pre-booked, subject to availability and only valid with proof of disability (see below). Please note that this area has a predefined maximum capacity and therefore tickets are sold on a strictly ‘first-come-first-served’ basis. Nevertheless, there will be a waiting list for customers to apply for when all the tickets are sold out.
We provide a 2:1 ticket scheme for individuals who would be unable to attend without a personal assistant. Once you have purchased your tickets, please submit your qualifying documents using our secure online form here.
The forms of accepted documentation are:
Failure to provide this documentation within this time frame may result in your order being cancelled. Please note that personal assistant tickets are free of charge and will not be refunded if purchased separately.
Accessible Toilets are located at every toilet block and also adjoining the Accessible Viewing Platform (AVP) and the Ground Floor Viewing Area (GFVA). These toilets will not require a radar key but are reserved for customers with Access requirements only. Additional accessible toilets will also be available on site. For the most up to date information on the location of these toilets and how to access them, please check with the Accessibility Service Team upon arrival.
Warwick Sessions offers Access customers an Accessible/ Blue Badge Car Park, which is positioned as near as possible to the Access facilities.
Important notes:
The Blue Badge Parking ticket is limited to one per paying customer, subject to availability.
You can book your vehicle space in the Accessible Car Park online (at the same time as when you buy your concert ticket).
You must present your Blue Badge, with matching Photo ID and event ticket upon arrival. If you arrive without this documentation, you may be refused entry to the Accessible car parking area. After paying, you will then be directed to the dedicated Accessible Car Park by the parking stewards.
The Accessible car park will be clearly signposted as you enter the event site. Please ensure you enter the site via the correct vehicle entrance (see the ‘Access facilities map’ which will be posted on the Event Information of your chosen concert (on this website) as the date of the concert approaches. Please email enquiries@aegpresents.co.uk for any questions or concerns about accessible parking.
The facilities provided with the above ticket types are only available when booked in advance via AXS Ticketing, with valid supporting evidence and subject to availability.
The closing date for submitting your documents is 31st May 2025. If you have not submitted evidence by this date, you will not be sent your e-tickets for the show. For any questions or concerns about accessibility, please contact AXS Customer Service.
You will need your AXS ticket receipt’s Order Number to complete this process.
Our system ensures that, once you have booked your tickets, you have the opportunity to submit your supporting documents in advance of the show by contacting AXS Customer Services with your ticket order number, by 31st May 2025, but please do this as soon as possible.
The following are recognised as a valid proof of disability:
Front page of DLA letter (no specific rate required)
Front page of Attendance Allowance letter (no specific rate required)
Receipt of Personal Independence Payment (PIP)
Evidence that registered severely sight impaired (blind)
CredAbility Access Card – + 1 category requirement
Recognised Assistance Dog ID card
Evidence of War Disablement Pension
We will review an application without the recommended evidence on a case-by-case basis.
Please note that Warwick Sessions allocates as many tickets as it can for its Accessible Customers, but please note that the AVP and Access Zone are defined spaces and therefore have a set number of tickets available.
In the event that customers who have purchased Access tickets do not submit the required documentation by 31st May, it might be that additional tickets become available in the accessible spaces. If you would like to be added to our Waiting List in the hope that this happens, please contact AXS via this link: AXS Customer Services specifying your preferred ticket option and clearly specifying the concert date, venue and show.
For all queries relating to Access tickets or Access facilities, you can contact AXS via this link: AXS Customer Services. Please allow 48hrs for a response. Please note that neither Warwick Sessions, nor the venue directly, are able to answer any Access queries, as all Access tickets and arrangements for all shows, is handled exclusively by AXS Ticketing UK.
2024